Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Welcome to Pacific Centre Family Services Association

More About PCFSA

Since 1968, Pacific Centre Family Services Association (PCFSA) has supported individuals, children, youth, and families across South Vancouver Island, with a particular focus on the Westshore and Sooke. Counselling has been at the heart of our work for more than five decades.

Today, we provide counselling and mental health services for children, youth, adults, and families, alongside groups, outreach, and community-based supports. Through our Westshore Community Health Centre, we also provide team-based primary health care delivered by family physicians, nurse practitioners, registered nurses, and allied health professionals, with a focus on people who experience barriers to accessing health care.

Together, these services provide equitable access to team-based, trauma-informed, culturally safe, and holistic care for individuals and families within the diverse communities we serve.

Westshore Community Health Centre

The Westshore Community Health Centre (WSCHC) brings primary care and allied health services together in one multidisciplinary team. Operated by Pacific Centre Family Services Association (PCFSA), the Centre is designed to reduce barriers to care for people and families in the Westshore.

Our team provides coordinated, trauma-informed, longitudinal care to attached patients, supporting both immediate health needs and ongoing physical, social, and emotional wellbeing. By bringing different disciplines together, WSCHC provides more connected care, supports continuity over time, and helps patients navigate health and community services.

This team-based approach allows us to look beyond a single medical concern and respond to the broader factors that shape a person’s health and wellbeing. Our goal is to provide care that is accessible, respectful, and responsive to the people and families we serve.

Primary Care Services

Counselling

From our locations in Colwood, Langford, and Sooke, PCFSA provides a range of counselling, outreach, and social services for children, youth, adults, and families primarily in the Western Communities (Colwood, Langford, Sooke, View Royal, Metchosin and Highlands). Our programs support people with a wide range of needs, including mental health, substance use, trauma, family violence, and other life challenges. Most of our funded services are provided at no cost.

We also offer Affordable Community Counselling for people who may not meet the mandate of one of our funded programs. Services are provided by Master’s-level practicum interns under the supervision of experienced Registered Clinical Counsellors, as well as directly by Registered Clinical Counsellors. Fees vary depending on the service and may be eligible for extended health benefits or third-party funding.

Across our counselling services, care is client-centred, trauma-informed, and goal-focused, with support tailored to each person’s needs. Sessions are available in person, virtually, or by phone.

Counselling Services

Healthy Aging

Pacific Centre Family Services Association (PCFSA) is grateful to receive funding through United Way BC’s Healthy Aging Programs. This funding is provided by the Government of British Columbia and administered by United Way British Columbia.

Funding through United Way BC’s Healthy Aging Programs enables PCFSA to support older adults in aging well and remaining connected to their communities across the Westshore, serving residents of Langford, Colwood, Metchosin, and Sooke. Through Westshore Better at Home, Social Prescribing – Community Connector, Seniors Ride Connect, and Social Meals, we provide non-medical supports that help seniors maintain their independence, strengthen social connections, and access the services and resources they need to thrive.

Our programs offer practical assistance, personalized connections to community services, opportunities for social engagement, nutritious community meals, and subsidized transportation. Together, these supports help reduce social isolation, promote well-being, and enhance quality of life by fostering a sense of belonging, purpose, and connection.

Priority is given to older adults experiencing barriers to participation, including those with low to modest incomes, low to moderate frailty, social isolation, or limited access to supports. We are committed to serving diverse and underserved populations, including Indigenous Elders, newcomers and immigrants, 2SLGBTQIA+ individuals, caregivers, and people living with disabilities.

Healthy Aging Services