Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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About PCFSA

Welcome to Pacific Centre Family Services Association (PCFSA)  a non-profit, registered charitable organization that has been supporting individuals, children, youth, and families across Southern Vancouver Island since 1968. Our primary focus is the Westshore and Sooke communities, with service locations in Colwood, Langford, and Sooke. Our work takes place on the traditional territories of the L’kwungen-speaking peoples, the Sc’ianew Nation, and the T’Sou-ke Nation.

Our story began in Metchosin as the Island Child Development and Research Centre, which operated a residential treatment program for children and youth experiencing mental health challenges.

Over the years, the organization grew, changed names and expanded its programs. In the 1970s and 1980s, we worked mainly out of Havenwood, overlooking Esquimalt Lagoon. New community programs were developed, including a summer day camp for children, and in 1988 the organization officially became Pacific Centre Family Services Association.

In 2014, PCFSA purchased 324 Goldstream Avenue, and in 2017 the new Centre for Wellbeing opened, creating a permanent home for our counselling and social service programs.

The next major chapter came with the creation of the Westshore Community Health Centre. Funded in 2021 and opened in June 2022, the Community Health Centre brought primary health care together with PCFSA’s existing counselling and social supports.

More than five decades later, PCFSA looks very different from the small children’s treatment program that began in Metchosin, but the core idea remains the same: responding to what people in our community need and finding practical ways to support them.

That history continues to shape our vision, mission, and values today.

Vision

PCFSA is the community leader in providing services that facilitate equitable access to physical, emotional, and culturally appropriate care.

Mission

PCFSA provides equitable access to team-based, trauma-informed, culturally safe, and holistic care for individuals and families within the diverse communities we serve.

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lək̓ʷəŋən (Lekwungen) Speaking peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations SC’IȺNEW̱ (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).