Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Contact PCFSA at the Centre For Wellbeing

Community Health Centre

Ph: 250.478.8357 (Press #1)
Fx: 250.480.7335
Em: westshorechcreception@pcfsa.org

Intake and Counselling

Ph: 250.478.8357 (Press #2)
Fx: 250.478.3699
Em: intake@pcfsa.org

Healthy Aging

Ph: 250.478.8357 (Press #3)
Fx: 250.478.3699
Em: healthyaging@pcfsa.org

Main Office- Visit us in Colwood

#200 – 324 Goldstream Ave, Colwood, BC (View Map)

Centre Hours: Monday – Thursday 8am – 8pm, Friday 9am – 5pm

Email: pacificcentre@pcfsa.org

Visiting Our Colwood Location

Pacific Centre is located on the second floor (suite #200) at the rear of the PCFSA Centre for Wellbeing at 324 Goldstream Avenue. The elevator and stairs can be accessed from the rear parking lot or from the first-floor landing area. Signs throughout the building will direct you to PCFSA Counselling and Social Services and the Westshore Community Health Centre.

If you are approaching from the front of the building on Goldstream Avenue, walk through the breezeway to the rear of the building. Our entrance is the last door on the left, with stairs and an elevator to the second floor.

Parking

There is free three hour visitor parking is available in the lot directly behind the building. Enter using the driveway on the west side of the building, beside the apartment buildings. Free street parking is also available across Goldstream Avenue in front of the building. Please allow a little extra time to find parking, particularly during busy periods.

Please note that underground parking is reserved for staff.

Bike parking can be found in the breezeway.


Visiting by Bus

Bus #50 stops on Goldstream Avenue directly outside the PCFSA Centre for Wellbeing.
 

Before You Visit

We want your visit to feel comfortable and welcoming. A few things help us create a space that works well for everyone:
  • Illness: If you are experiencing symptoms of a contagious illness, please contact us before your appointment to reschedule or discuss options.

Sooke Office

6672 Wadams Way, Sooke, BC V9Z 0H3
(View Map)
By appointment only

Langford Office

202 – 3179 Jacklin Road, Langford, V9B 3Y7
(View Map)
By appointment only
Or check out our Healthy Aging Drop-In;
Mondays 1:30PM-3:00PM, Tuesdays 9:30AM-12:00PM

If you need immediate assistance or to find out about local resources, head to our Resources page.

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lək̓ʷəŋən (Lekwungen) Speaking peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations SC’IȺNEW̱ (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).