Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Mental Health Resources

Crisis

If you or someone you know is experiencing a mental health crisis please connect with the Vancouver Island Crisis line, open 24/7/365:

You can also visit the Royal Jubilee Hospital Emergency Department where you will be assessed and connected if appropriate to the psychiatrist on call.

Counselling

If you have access to extended health benefits, this is your first place to connect with. Our services are completely confidential.

  • Low Cost or FREE Counselling Service options are available here:
  • FREE psychological first-aid over the phone for any BC resident experiencing stress, anxiety or uncertainty related to the COVID-19 outbreak
  • FREE short-term video/phone counselling for BC residents: bccovidtherapists@gmail.com
  • First Nations Health Benefits provides clients with access to counselling services from a qualified mental health provider. See their webpage for details: First Nations Health Authority

Anxiety, Depression & Stress

Meditation & Mindfulness

Insomnia

Youth Services

  • Foundry is working to make sure British Columbians age 12-24 can get the care and counselling they need, when they need it. Visit our website to learn more: Foundry
  • Child and Youth Mental Health is a free and voluntary community-based mental health support for kids age 0-18
  • Here2Talk connects post-secondary students with mental health support when they need it. It’s free, confidential, and available 24/7 via app, phone and web.
  • The Y also offers Mind FIT and Mind FIT Outdoors
  • UVIC and Camosun students have access through campus Counselling Services and access to Psychiatry through Student Health Services
  • Here to Help is a great resource to read information, learn new skills, and connect with key mental health resources
  • Youth in BC up to age 20 can access a free 24/7 crisis counselling line (with online chat until 1 am) by phone or website
  • Kids Help Phone is for professional counselling, information, referrals and text-based support to young people
  • The Calm Harm App for self harm
  • The Greater Victoria School District created a snapshot series on Social and Emotional Wellness
  • For youth: Keltymentalhealth.ca

Other Resources