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Substance Use Program

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What we're about

We are committed to offering free, confidential and useful services to participants in an individual and/or group setting. We support clients to engage in strategies that are based on their needs and priorities. We help participants with their goals whether they are directed at cutting back use or stopping alcohol and/or other drug use completely. We're there to help if someone is simply trying to make sense of whether they have a drug problem or not. As well, we work with people affected by others' alcohol and other drug use to deal with the impacts and take care of their own needs.

How we help

  • One to one, family and group counselling are available to help participants make sense of their situation, work on goals, prevent relapse etc.
  • Assessments with an Substance Use Counsellor to help come up with the best plan possible based on each participants' feedback and situation.
  • Useful pamphlets and other information to help people make sense of the effects of various drugs including alcohol.
  • When needed, referrals are made to services that make the most sense for each person. Examples include detox, residential treatment, mental health services, N.A. and A.A.

Who we work with

You are eligible for this free service if you are 19 and over, live in the West Shore (including View Royal and the Highlands), Metchosin or Sooke and:

  • you are having difficulties with your own alcohol and/or other drug use and/or recovery process
  • and/or you have a mental health issue
  • and/or you are affected by someone else's alcohol and/or other drug use

Our counsellors recognize that dealing with alcohol and other drug problems can be extremely challenging. We're here to support you along the way, and help you come up with strategies that work best in your situation.

Our counsellors are happy to discuss the program with you. If our program is a fit, then we will set up an appointment with you as soon as possible.

Connect with the Substance Use Program 

Counsellors can be reached at the following numbers:

West Shore Office: (250) 478-8357

What our clients say...

"It has been a long difficult struggle but you have never given up on me and I don't quite know how to thank you. I believe that each time that I meet with you I leave with more insight about myself".


We are honored to work on the unceded traditional L’Kwungen, Scia’new and T’Sou-ke Territory. We gratefully acknowledge and respect these peoples whose relationship to the land continues today.
Since 1968, Pacific Centre Family Services Association has been promoting dignity and quality of life for families and individuals across Greater Victoria, especially on the West Shore, through education, counselling and creative programming. We offer a wide range of vital services for people dealing with substance use, mental health issues, and day-to-day life challenges. Across 14 core programs, our services are improving the lives of an average of 2000 youth-at-risk, adults, families and seniors each year.