Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Youth and Family Program

Free, trauma-informed counselling, case management, outreach, group programming, parent-teen mediation, and caregiver support for youth ages 12–18 living in the Western Communities, including Colwood, Langford, Sooke, Metchosin, View Royal, and Highlands. The program supports youth experiencing challenges such as emotional distress, family conflict, school stress or disengagement, peer conflict, housing instability, self-harm, suicidal thoughts, unsafe or exploitative relationships, and other life stressors.

What We Offer

Services are youth-centred, strengths-based, and focused on safety, emotional regulation, healthy relationships, life skills, family connection, and access to community resources. Youth and families may access counselling sessions in our office, at school or community settings, virtually, or by phone.

How To Get Connected

Referrals are accepted from individuals, MCFD Social Workers, SD62 schools and staff, RCMP, and other community agencies.

For intakes, referrals, and general counselling program information, please contact the intake counsellor at 250.940.4373 or by email at intake@pcfsa.org. All referrals begin with an intake to help us understand the person’s needs and determine whether our program can provide the right care within its mandate. When we are unable to offer services, we will do our best to suggest other appropriate supports or resources. Intakes can be done by phone, email or in person with a scheduled appointment.

This program is funded by the Ministry of Children and Family Development.

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lək̓ʷəŋən (Lekwungen) Speaking peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations Scia’new (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).