Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Adult Mental Health and Substance Use Counselling Program

Free counselling for adults aged 19+ and transition-aged youth aged 17–19 living in the Westshore Communities, including Colwood, Langford, Sooke, Metchosin, View Royal, and Highlands.

The program supports people experiencing mild to moderate mental health concerns, substance use concerns, relapse risk, co-occurring mental health and substance use concerns, or the impact of someone else’s substance use.

What We Offer

Services include individual or group counselling, harm-reduction and relapse-prevention planning, stabilization support, coping skills, treatment planning, and connection to appropriate health and community resources. Counselling is available in person, virtually, or by phone.

How To Get Connected

Referrals are accepted from Island Health, physicians, community health providers, the Community Health Centre, and self-referrals.

For intakes, referrals, and general counselling program information, please contact the intake counsellor at 250.940.4373 or by email at intake@pcfsa.org. All referrals begin with an intake to help us understand the person’s needs and determine whether our program can provide the right care within its mandate. When we are unable to offer services, we will do our best to suggest other appropriate supports or resources. Intakes can be done by phone, email or in person with a scheduled appointment.

This program is funded by Island Health.

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lkwungen peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations Scia’new (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).