Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Social Prescribing – Community Connector (Seniors Services 65+)

The Social Prescribing – Community Connector program helps older adults stay healthy, independent, and connected to their community. Through personalized one-on-one support, the program links seniors to local services, programs, and social supports that improve overall well-being.

Social prescribing is rooted in the understanding that health is more than just medical care. A sense of purpose, social connection, and access to local resources can all play a powerful role in reducing isolation, preventing decline, and improving quality of life.

Our Community Connector works with older adults to identify their goals, needs, and interests. Together, they co-create a wellness plan and access appropriate services and community connections.

Services May Include:

  • Access to social and recreational programs
  • Housing, food, and income supports
  • Transportation referrals
  • Friendly visiting or peer mentoring
  • Help navigating services and filling out forms
  • Cultural and spiritual connection opportunities
  • Volunteer and intergenerational engagement

Who Is It For?

  • Adults aged 65+ living in Langford, Colwood, Metchosin, or Sooke
  • Seniors who may be isolated, facing a health or life transition, or needing additional support

For Family Members & Caregivers:

If you’re supporting an aging parent or loved one, navigating services can be overwhelming. The Community Connector can help simplify the process — offering guidance, referrals, and hands-on support to ensure your loved one stays connected, engaged, and well-supported close to home.

How to Access This Program:

  • Referrals are accepted from health professionals, community agencies, or family members.
  • Seniors can also self-refer.

Program Contact:

Lisa Niven – Community Connector

lniven@pcfsa.org
250-888-6905

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lkwungen peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations Scia’new (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).