Counselling & Social Services

PCFSA provides a range of counselling and social services for residents across South Vancouver Island. These include work with isolated seniors, individuals addressing family violence, youth outreach and email counselling, youth gang and exploitation prevention and intervention, family and couples counselling, counselling to address substance use, mental health counselling, and trauma therapy.

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Community Health Centre – Medical Services

The Westshore Community Health Centre (WSCHC) is a new multidisciplinary primary care centre operated by Pacific Centre Family Services Association (PCFSA) which is designed to bring low-barrier, trauma-informed coordinated healthcare to the underserved populations of the Westshore and their families.

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Westshore Better at Home

Supporting Seniors in Langford & Colwood

Program Overview

Westshore Better at Home helps seniors (65+) remain independent and connected by offering non-medical support services. The program is funded by the Government of BC and managed by United Way Healthy Aging, with services coordinated locally by Pacific Centre Family Services Association.

Services Offered

Transportation

  • For medical appointments or local grocery trips
  • Must be able to get in/out of a vehicle with minimal assistance
  • Not wheelchair accessible
  • Free of charge (volunteer-based)

Friendly Visits

  • In-person or by phone
  • Free of charge (volunteer-based)

Light Housekeeping

  • Sliding scale fee based on household income
  • Some may qualify for 100% subsidy

Navigation & Peer Support

  • Assistance with information and referrals
  • Help with government forms
  • Support with transportation planning
  • Help finding community resources
  • Guidance in navigating supports for low-income seniors
  • Assistance with tax forms

Eligibility & Registration

  • For seniors aged 65+ living in Langford or Colwood
  • Pre-registration required
  • Process includes:
    • Phone or home visit
    • Application to assess suitability
  • Seniors must apply independently by calling

Contact for Langford & Colwood Residents

Dori Sinclair, Program Coordinator
778-677-3540
dsinclair@pcfsa.org

Sophia Erece, NPS Coordinator
250-213-7839
serece@pcfsa.org

Program Email:
healthyaging@pcfsa.org

Contact for Metchosin Residents

Yvonne Cottrell, Seniors Resource Centre – Metchosin
250-478-5150
info@metchosinseniors.ca
metchosinseniors.ca

Other Info

  • Not an emergency service – staff may connect you to other resources if needed
  • Volunteer opportunities availableClick here to Volunteer

For information or referrals, give us a call!

Territory Acknowledgement

Pacific Centre Family Services Association acknowledges and gives thanks to the Lkwungen peoples, also known as the Songhees and Esquimalt First Nation communities, for allowing us to live, work, and play on their lands. We also respectfully recognize other surrounding nations Scia’new (Beecher Bay) First Nation, T’Sou-ke (Sooke) Nation, and Pacheedaht First Nation (Port Renfrew).